Privacy policy.

Privacy Policy

Effective Date: 6/17/24

NeonDC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.neondc.com, purchase our products, or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect We collect various types of information to provide and improve our services to you.

1.1 Personal Information:

  • Contact Information: Such as name, email address, mailing address, and phone number.

  • Payment Information: Such as credit card number, billing address, and payment details.

  • Account Information: Such as username and password, purchase history, and preferences.

1.2 Non-Personal Information:

  • Usage Data: Information about how you access and use our Site, such as browser type, operating system, pages visited, and time spent on the Site.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, at times you may not be able to use our site without allowing cookies.

2. How We Use Your Information We use the information we collect in the following ways:

  • To process and manage your orders and payments.

  • To provide customer support and respond to your inquiries.

  • To personalize your experience and improve our products and services.

  • To send you promotional and marketing communications (you can opt-out at any time).

  • To analyze usage and trends to improve our Site and services.

  • To protect the security and integrity of our Site and business.

3. How We Share Your Information We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, marketing, and analytics.

  • Legal Requirements: When required by law or to comply with legal processes.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us.

5. Your Rights and Choices You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.

6. Children’s Privacy Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. Individuals 13 and up are allowed to browse the site but not enter any of their own information.

7. International Data Transfers If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our services, you consent to this transfer, storage, and processing of your information.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Information If you have any questions about this Privacy Policy, please contact us at:

NeonDC
management@neondc.com
+1 (716) - 346 - 9784